Shipping policy

1. What is the processing time of an order?

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed.

2. What are Shipping charges?

We offer flat-rate shipping for domestic orders and international shipping options. Shipping rates are calculated at checkout based on the destination and the weight of the items in your order.

3. What is the expected timeline for Domestic Shipping?

We use reputable carriers to ensure the safe and timely delivery of your domestic orders. Standard shipping typically takes 5-7 business days. Expedited shipping options are available at an additional cost.

4. Do we offer International Shipping?

For the time-being, our international shipping is not operational. We are striving to make it work by mid of 2024. Once we are open worldwide, we will be happy to deliver the news to you.

5. How can we track our Order status?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking information.

6. What if there is any Shipping Delays?

While we make every effort to ensure the timely delivery of your order, unforeseen circumstances such as weather, customs, or carrier delays may occur. We appreciate your understanding in such situations.

7. What if, you have provided a wrong Shipping Address?

Please ensure that your shipping address is correct before placing an order. We are not responsible for orders shipped to an incorrect or undeliverable address. Additional shipping charges may apply for reshipment.

8. What is there is any returns due to shipping issue?

If your order is returned to us due to an incorrect address or other shipping issues, we will contact you to arrange reshipment. Additional shipping charges may apply.